Product Warranty
Our products have a limited warranty from the date of purchase (see table below) against defects in materials and workmanship.
Normal wear and tear during the usage of a product is not considered a defect.
Product Family | DonJoy | Procare | AirCast |
Custom Knee Braces (Steel Hinge) | Lifetime | N/A | N/A |
Custom Knee Braces (Standard Hinge) | 5 Years | N/A | N/A |
Rigid Knee Braces | 12 Months | N/A | N/A |
Associated Soft Goods* | 6 Months | 6 Months | N/A |
Elastic Knitted | 6 Months | 6 Months | 6 Months |
Walker Boots | 6 Months | 6 Months | 6 Months |
Neoprene/Drytex | 6 Months | 6 Months | 6 Months |
Cold Therapy | 6 Months | N/A | 6 Months |
* Softgoods accessories for rigid and functional bracing requested beyond the 6 month warranty will be sold separately